A powerful review management tool gives your online store the credibility that helps your business to grow. Picking a user-friendly, affordable, and advanced tool is crucial in managing reviews.

In this scenario, ReviewXpo and Automizely (AfterShip) offer almost similar functionalities. But with some advanced features, ReviewXpo stands tall compared to AfterShip.

Today, the talking point is to make a detailed comparison between these two tools, and we’ll help you pick the right one for your online store.
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ReviewXpo Vs. AfterShip: Get The Best Tool For Your Shopify Store
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A powerful review management tool gives your online store the credibility that helps your business to grow. Picking a user-friendly, affordable, and advanced tool is crucial in managing reviews.

In this scenario, ReviewXpo and AfterShip offer almost similar functionalities. But with some advanced features, ReviewXpo stands tall compared to AfterShip.

Today, the talking point is to make a detailed comparison between these two tools, and we’ll help you pick the right one for your online store.
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Basic Overview: ReviewXpo vs. AfterShip
Both of these applications come with crucial functionalities. Before jumping into a detailed comparison, let’s learn briefly about these tools.
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What is ReviewXpo?
‍ReviewXpo is an AI-powered customer review management tool. It automatically collects reviews, curates, and manages them for your store.

The application analyzes your reviews for SEO strategies to enhance your visibility. It offers some key features such as AI replies, automated review requests, analyzing data, boosting credibility with social proof, incentivizing reviewers, and many more.

The tool focuses on driving more sales and conversions with customer engagement.


What is AfterShip?
AfterShip or Automizely is a one-stop solution for boosting conversions with social proof. The tool formerly known as Automizely is now part of the AfterShip brand. 

The application offers some features such as automatic review collection, displaying genuine product reviews, review analytics, easy review collection from AliExpress, and many more.
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ReviewXpo vs. AfterShip: Rating Comparison Chart

In this comparison chart, you’ll get a clear idea about the features and performance both of these applications provide. 
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As you can see, ReviewXpo’s features are more optimized and provide better performance compared to AfterShip. Let’s understand the difference in the bigger picture.
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Detailed Comparison: ReviewXpo and AfterShip
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These review management applications provide some vital and similar functionalities. But let’s find out where ReviewXpo stands ahead of AfterShip in this detailed comparison.
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1. Customer Review Collection

ReviewXpo: With ReviewXpo you can collect authentic and relevant reviews from various sources including AliExpress seamlessly and automatically. The tool collects reviews within one click without letting you fill up laborious forms.
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You can easily import and export or upload CSV files for review collection. The application sends automatic review requests and incentivizes them to post photo and video reviews.

‍AfterShip: AfterShip also offers an automatic review collection from AliExpress. You can import and upload CSV files for review collection. One drawback of this app is that you can’t export reviews.

Considering easy review collection, ReviewXpo stays ahead of the competition. The hassle-free operation and automated systems save you invaluable time.

2. Customization
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ReviewXpo: ReviewXpo offers tons of customization controls to showcase reviews on your product page. You’ll get numerous widget templates and rating layouts.

You can customize the color and font to match your brand’s identity. For seamless customization, you don’t have to possess coding knowledge or technical skills.

AfterShip: With AfterShip you’ll get the list and block layout options and widget customization opportunities. You can customize colors and font styles according to your brand.

The application is not embedded into the Shopify platform, so you may compromise the Shopify in-store feel and comfort.

So, considering seamless customization options, ReviewXpo offers more convenient customization compared to Automizely.
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3. User-friendly Interface

ReviewXpo: This tool offers the easiest and simplest UI to users. The onboarding and installation are simple. You only have to search ReviewXpo from the Shopify store and install the app with one click.

 The application provides easy integration of different platforms to ensure a fully automated operation. 

AfterShip: AfterShip is well known for its easy and simple UI. Though the application’s interface is not embedded into Shopify, still it helps you to navigate its functionalities without any issues. 

In terms of providing seamless UI, ReviewXpo stays ahead of the competition because of its easy integration with various sources. You won’t feel like you’re trying a new application for review management.
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4. Review Requests and Incentivizing
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ReviewXpo: One of the amazing features of this tool is, it automatically sends review requests to customers. It sends discount offers or coupon codes to encourage customers to post photo or video reviews. 

You can easily personalize review requests and referral programs as per your requirements. Besides, you can set the ideal review request format and ReviewXpo will track your customers automatically.

AfterShip: AfterShip also offers automatic review requests and discount coupons to incentivize customers. The limitation of review requests is too small. As a result, you may go for a higher subscription or repeated purchase of plans, which is expensive.

Considering the fact of sending review requests and incentivizing with higher limits, ReviewXpo wins the dual.
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5. Cloud-hosted Review Management
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ReviewXpo: ReviewXpo provides cloud-hosted review management so that you never lose your existing and new reviews. It’s a very crucial feature to preserve your important reviews. 

AfterShip: With AfterShip you don’t get such a feature. However, you can still collect reviews from various sources.
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ReviewXpo stays one step ahead in terms of preserving reviews compared to AfterShip.

6. Multi-Criteria Review System
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‍‍ReviewXpo: ReviewXpo’s multi-criteria feature allows you to set up custom rating categories on your product page, like product quality, price, service, and more. This lets customers give feedback on specific aspects that matter most to them, offering a clear picture of your product’s performance in different areas. Multi-criteria reviews are ideal for gaining deeper insights into what customers think of various product features, helping you understand and improve the shopping experience.

‍AfterShip: Unlike ReviewXpo, AfterShip Reviews currently don’t offer a multi-criteria feature, which is a significant drawback. Integrating this feature would greatly enhance AfterShip Reviews’s ability to provide detailed product insights.

‍Verdict: ReviewXpo. When it comes to multi-criteria functionality, ReviewXpo comes out on top, as AfterShip Reviews does not currently support this feature.
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7. SEO Optimization
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ReviewXpo: SEO optimization is crucial for your store’s ranking, and ReviewXpo optimizes your SEO strategies. The tool writes Google-rich snippets and shows reviews and ratings on Google to enhance your store’s visibility.

AfterShip: With AfterShip you’ll get Google-shopping integration and can show reviews on Google. You can undertake basic SEO strategies manually. 
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If you consider fully optimized SEO operation, ReviewXpo stays ahead of the competition by ensuring better optimization. 

8. AI-Powered Features
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ReviewXpo: One of the strengths of ReviewXpo is that it comes with AI-powered features to automate your review management. 

For instance, ReviewXpo offers AI-generated replies to ensure better customer engagement and analyze data to scale your business.

AfterShip: AfterShip on the other hand doesn’t possess such features. This means you will enjoy more manual control, which can be time-consuming and expensive.

Integration of artificial intelligence into your review management tool lowers your efforts and saves you invaluable time and money. ReviewXpo wins the battle here by ensuring better-automated results with AI.

9. Customer Support
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ReviewXpo: ReviewXpo offers 24/7 world-class customer support to respond to your issues and queries. With the tool, you’ll get a dedicated customer success manager who will work for the success of your brand.

AfterShip: AfterShip also offers 24/7 customer support. You’ll get your issues and queries resolved by the team. With the application, you’ll also get a dedicated customer success manager.

Here, ReviewXpo supports your queries and engages a dedicated customer success manager to scale up your business at better pricing. Which is a win for the ReviewXpo.
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10. Pricing
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ReviewXpo: ReviewXpo designed its pricing keeping in mind your budgetary constraints. The plans are affordable and offer value-for-money service. The plans are: 
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Starter - $9 monthly/ $90 yearly.
Pro - $49 monthly/ $490 yearly.
Power - $99 monthly / $900 yearly.

AfterShip: AfterShip offers some flexible pricing plans. You can choose plans according to your budget. The pricing plans are: 
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Free - $0
Essentials - $11 monthly/ $108 yearly.
Pro - $119 monthly/ $1188 yearly.
Enterprise - Custom

Considering the availability of features at a lesser pricing range, ReviewXpo offers better pricing compared to AfterShip.

With ReviewXpo you don’t have to adjust for features and review requests compared to AfterShip.

To wrap up the whole detailed comparison, ReviewXpo comes as trump by ensuring better features with affordability and a value-for-money service.
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Which One Should You Go With?
‍Comparing both of these review management tools, ReviewXpo offers AI-powered features, automated review collection, sends review requests with discount coupons, and gives you full power of customization.

On the other hand, AfterShip offers kind of similar features but lacks some impactful features that make the ultimate difference.

If you’re looking for an automized, affordable, and helper to boost your sales, then ReviewXpo becomes the only choice. With a unique handful of features, ReviewXpo has become the e-commerce owners' ultimate choice.
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Fera provides more conventional control, which is time-consuming. In the era of automation and artificial intelligence, ReviewXpo has become the feasible choice. 

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By Editorial Team

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