Documentation
How to send request email for photo/video review?
How to send request email for photo/video review?
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Attaching a photo or video with the review increases the authenticity of the products and improves the buying decision of potential customers. Through “Request for Photo/Video Review”, ReviewXpo enables you to send emails to customers who haven’t posted a photo or video with their reviews.
You can enable this feature by following these simple steps;
Step 1: From Shopify admin, open your ReviewXpo App “Menu”. Then, click “Collect Reviews” and select “Reminder Setting”.
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Step 2: Select “Request for Photo/Video Review” and turn on the toggle switch.
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Now, the customers will be asked for a photo/video review through email if they haven’t posted one already.
For further queries please contact us, we'll always be there to help you!